Privacy Policy

Introduction

BSH INDÚSTRIA E COMÉRCIO DE PEÇAS DO VESTUÁRIO LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our apparel manufacturing services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

As an apparel manufacturing company, we may collect the following types of information:

• Business Contact Information: Name, job title, company name, phone number, email address, and business address.
• Order Information: Product specifications, quantities, sizes, colors, styles, and delivery requirements.
• Design Specifications: Tech packs, patterns, fabric specifications, trims, labels, and branding requirements.
• Brand Assets: Logos, labels, hang tags, and other branding materials for private label production.
• Financial Information: Billing details, payment terms, and transaction records.
• Production Records: Order history, quality inspection records, and delivery documentation.

How We Use Your Information

We use the collected information for the following purposes:

• To manufacture apparel according to your specifications
• To process and fulfill production orders
• To communicate about order status and production schedules
• To conduct quality control and inspections
• To coordinate fabric and material sourcing
• To arrange shipping and delivery
• To process payments and maintain billing records
• To improve our manufacturing processes
• To comply with legal and tax requirements

Design & Brand Confidentiality

We understand that your designs, patterns, and brand assets represent valuable intellectual property. All design specifications, tech packs, and brand materials are treated with strict confidentiality. We implement measures to protect your proprietary designs, do not share client designs with competitors, restrict access to design files to essential production personnel only, and return or destroy design materials upon request after production completion.

Private Label & Brand Protection

For private label manufacturing, we handle your brand assets (logos, labels, packaging) with care and confidentiality. Brand materials are used exclusively for your authorized production runs. We maintain security measures to prevent unauthorized use of your brand assets and do not produce items bearing your brand for any other party.

Production Records & Quality Documentation

We maintain detailed production records including order specifications, fabric lot numbers, quality inspection results, and shipping documentation. These records ensure traceability and quality assurance. Production records are retained as required for quality management and regulatory compliance.

Data Security

We implement appropriate security measures to protect your business and design information against unauthorized access, alteration, disclosure, or destruction. Design files and specifications are stored securely with access controls. We maintain appropriate physical and digital security measures for our production facility and business systems.

Data Retention

We retain your information for the periods required by Brazilian commercial and tax regulations. Production records and quality documentation are maintained according to industry standards. Design specifications may be retained for reorder purposes unless you request deletion. You may request deletion of your information subject to legal retention requirements.

Information Sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With fabric and trim suppliers (specifications only, as needed for sourcing)
• With logistics partners for shipping coordination
• With quality certification bodies (if applicable)
• To comply with legal obligations or court orders
• To protect our rights and the safety of our operations

Supply Chain Confidentiality

When sourcing fabrics and materials for your orders, we share only the technical specifications necessary for procurement. We do not disclose your brand identity or design concepts to suppliers unless necessary and authorized. Supplier relationships are managed to protect your proprietary information.

Sample & Prototype Security

Development samples and prototypes are produced under controlled conditions. Sample garments are handled securely and can be returned to you or destroyed upon completion of the approval process. We do not retain or use samples for unauthorized purposes.

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal and business data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Request return or destruction of design files and brand assets
• Request information about how your data is processed
• Object to certain types of data processing
• File a complaint with the National Data Protection Authority (ANPD)

Product Recalls & Safety

In the event of a product quality or safety issue, we may need to use production records and contact information to support recall efforts. Maintaining accurate production traceability is essential for consumer safety. We retain the ability to trace products and support customers as required by consumer protection regulations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify clients of significant changes and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: